If you’re anxiously waiting for Windows 10 (release date set for July 29, 2015) then it’s likely you try to keep up with the latest news about the new OS. Today, the internet is buzzing with news of a new app called Upgrade to Windows 10 that has ‘magically’ appeared to help them reserve a copy of the new OS when it becomes available. That said, some of you might not be seeing this new app. If that’s the case, here are a few things you can try.
Check For Updates
If you’ve set Windows to not check for updates, even important ones, it may be one of the reasons you aren’t seeing the Upgrade to Windows 10 app. It appeared on users’ systems as part of an update, update KB3035583. If you’ve turned updates off or prevented Windows from automatically installing them, the app will fail to appear. Go to Control Panel>System and security>Windows Update and check to see if updates are enabled or not. If already enabled, click ‘View Update History’ and see if KB3035583 is listed or not. If not, force Windows to check for updates again and allow it install any new ones that are available.
Pending System Restart
If the update is duly listed like in the screenshot above, but you still cannot see the app icon in the system tray, try restarting your system. Some updates require a system restart and if you’ve put it off too long, it may be why the app isn’t showing up.
Check If GWX.exe Is Running
Open Task Manager and in the Processes tab, look for a process called GWX.exe which should be running. If it isn’t, go to C:\Windows\System32\GWX and run the GWX.exe file.
One of these three steps should get the app to appear in the system try. Make sure you use it to check if your PC is fully compatible or not first before you reserve your copy.
Read What To Do If You Don’t See The Upgrade To Windows 10 App by Fatima Wahab on AddictiveTips - Tech tips to make you smarter
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